Terms and Conditions

Privacy at a Glance

General Terms and Conditions

for the provision of services by STERNBERG Business Consulting & Coaching e.K., Alte Landstr. 25, 25474 Hasloh, E-mail: info@julie-sternberg.de (hereinafter referred to as “Contractor”) towards its customers (hereinafter referred to as “Client”)

1. General Provisions

1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor that incorporate these GTC.

1.2 The Contractor is entitled, in its own name and for its own account, to subcontract the necessary services to subcontractors, who in turn may also employ subcontractors. In this case, the Contractor remains the sole contractual partner of the Client. The Contractor will not employ subcontractors if it is apparent to the Contractor that their involvement conflicts with the legitimate interests of the Client.

1.3 If, in addition to these GTC, further contractual documents or other terms and conditions in text or written form become part of the contract, the provisions of these further contractual documents shall take precedence in the event of any conflict with these GTC.

1.4 The Contractor does not recognize any terms and conditions deviating from these GTC that are used by the Client, unless expressly agreed otherwise.

2. Subject Matter of the Contract and Scope of Services

2.1 The Contractor, as an independent entrepreneur, provides the following services to the Client:
Training in creative-mental life/business coaching and working with the quantum field.

2.2 The specific scope of services is subject to individual agreements between the Contractor and the Client.

2.3 The Contractor shall provide the agreed services with the greatest possible care and diligence in accordance with the latest standards, rules, and knowledge.

2.4 The Contractor is obliged to perform the contractually owed services. However, in carrying out its activities, the Contractor is not subject to instructions regarding the manner, location, or time of performance. Nevertheless, the Contractor shall schedule the working days and times in such a way as to achieve optimum efficiency in performing the activities and in realizing the purpose of the contract. Service provision shall take place only in coordination with the Client.

3. Duties of Cooperation by the Client

It is the Client’s responsibility to provide all information, data, and other content required for the performance of services fully and correctly. The Contractor is not responsible in any way for delays in performance caused by the Client’s delayed cooperation or provision of necessary materials; the provisions under “Liability/Indemnification” remain unaffected.

4. Remuneration

4.1 The remuneration shall be agreed individually.

4.2 Remuneration is payable after the provision of services. If remuneration is measured by time periods, it shall be payable after the expiration of each period (§ 614 BGB). In the case of effort-based billing, the Contractor may invoice monthly unless otherwise agreed.

4.3 After providing the services, the Contractor shall issue an invoice to the Client by post or e-mail (e.g. PDF). Payment is due within 14 days of receipt of the invoice.

5. Liability / Indemnification

5.1 The Contractor shall be liable on any legal grounds without limitation for intent or gross negligence, for intentional or negligent injury to life, body, or health, for breaches of guarantee (unless otherwise regulated), or under mandatory liability. If the Contractor negligently breaches an essential contractual obligation, liability is limited to the foreseeable, typical contractual damage unless unlimited liability applies under the preceding sentence. Essential contractual obligations are duties imposed on the Contractor by the contract that are essential for achieving the purpose of the contract and whose fulfillment the Client may regularly rely upon. Otherwise, the Contractor’s liability is excluded. The above liability provisions also apply with regard to the liability of the Contractor for its vicarious agents and legal representatives.

5.2 The Client shall indemnify the Contractor against any third-party claims asserted against the Contractor due to the Client’s violation of these contractual conditions or applicable law.

6. Term and Termination

6.1 The contract term and periods for ordinary termination shall be individually agreed between the parties.

6.2 The right of both parties to terminate without notice for good cause remains unaffected.

6.3 Upon termination of the contract, the Contractor shall, at the Client’s choice, immediately return or destroy all documents and other content provided. The Contractor has no right of retention over these materials. Electronic data must be deleted completely. Exempt from this are documents and data subject to longer statutory retention periods, but only until the end of the respective retention period. Upon request, the Contractor shall confirm the deletion in writing.

7. Confidentiality and Data Protection

7.1 The Contractor shall treat all information received in connection with the assignment as strictly confidential. The Contractor undertakes to impose confidentiality obligations on all employees and/or third parties with access to the contractual information. The duty of confidentiality shall continue indefinitely beyond the term of this contract.

7.2 The Contractor undertakes to comply with all data protection regulations in carrying out the assignment, particularly the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

8. Final Provisions

8.1 The law of the Federal Republic of Germany applies, excluding CISG.

8.2 If any provision of these GTC is or becomes invalid, the validity of the remaining provisions shall not be affected.

8.3 The Client shall support the Contractor in providing the agreed services by making reasonable contributions where necessary, in particular by providing the information and data required for the assignment.

8.4 If the Client is a merchant, a legal entity under public law, a special fund under public law, or has no general place of jurisdiction in Germany, the parties agree that the Contractor’s registered office shall be the place of jurisdiction for all disputes arising from this contractual relationship; exclusive places of jurisdiction remain unaffected.

8.5 The Contractor is entitled to amend these GTC for objectively justified reasons (e.g. changes in case law, legal requirements, market conditions, or business strategy) with appropriate notice. Existing clients shall be notified at least two weeks before the changes take effect by e-mail. If the client does not object within the deadline set in the change notification, consent shall be deemed granted. If the client objects, the changes do not take effect; in this case, the Contractor is entitled to terminate the contract extraordinarily as of the effective date of the change. The notification of intended changes to these GTC shall include reference to the deadline and consequences of objection or lack thereof.

9. Information on Online Dispute Resolution / Consumer Arbitration

The EU Commission provides an online platform for dispute resolution under the following link: https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer. The provider is neither willing nor obliged to participate in a consumer dispute settlement procedure under the VSBG.

Our e-mail address can be found in the header of these GTC.